Skip to navigation

How to identify and prioritize AI use cases with the highest business value?

Publication sponsored by AIdoption, edited by Lirenprism.

To identify and prioritize AI use cases with the highest business value, collect candidate ideas in a structured way, then score each one on business value and feasibility within one framework.

Question

To identify and prioritize AI use cases with the highest business value, collect candidate ideas in a structured way, then score each one on business value and feasibility within one framework. Gartner describes organizations building AI literacy programs and an iterative process for collecting ideas and use cases methodically. Multidisciplinary teams then use frameworks to vet and compare those ideas on business value and feasibility. Value has to be measurable, because not every AI use case creates measurable value. One practical definition of business value is the degree to which a use case delivers measurable impact on productivity, cost, quality, or speed. A two-by-two matrix then makes the trade-offs visible: business value sits on one axis and implementation effort on the other, which gives leadership a clear view before budget is committed. High-value, low-effort quick wins are where to start, and high-value, high-effort strategic bets are what to build toward. Low-value, high-effort ideas are parked for now. McKinsey research points to where value tends to sit. Function-specific "vertical" use cases are more transformative, yet about 90 percent of them remain stuck in pilot mode. Favor use cases that connect to core business processes, because real impact requires AI to be integrated into core processes rather than bolted on.

How do you score AI use cases on business value and feasibility?

Score each AI use case against a short, fixed set of criteria, and weight them so the results can be compared. A Gartner-style template, as one practitioner describes it, uses simple criteria across impact, such as topline, bottom-line, cash and productivity, and across feasibility, such as technical, time and resource. Feasibility questions are concrete: do we have the right data, model, talent and infrastructure, and are there clear success metrics? Wider scoring grids also add data readiness, risk and strategic fit. Weighted scoring assigns each dimension a weight that sums to 100%, then multiplies the scores to produce one comparable total. Evidence matters more than enthusiasm: each score should be backed by data, documented assumptions, or validated estimates. Score as a cross-functional team, including business owners, data engineers, compliance specialists and end users. Finance scrutiny is a useful test, since the value number should trace back to a business case. A ranked list from this scoring then feeds the matrix, so that the final prioritization rests on documented criteria rather than on executive excitement.

How do McKinsey and BCG-style matrices and risk checks work together when choosing AI use cases?

Use a McKinsey-style scan to pick the domains worth attention, a BCG-style matrix to rank cases inside them, and a risk framework to confirm each case is appropriate. One practitioner guide describes the BCG-style AI value matrix as business value against implementation complexity, and the McKinsey-style value opportunity scan as domain, use case, value and feasibility. The scan is a portfolio lens first and a scoring tool second. Used together, the scan points to the right domains and the matrix scores the candidates within them. Risk then needs its own check. The NIST AI Risk Management Framework says its Map function informs an initial decision about appropriateness or the need for an AI solution. Its subcategories include defining the business value of the intended use and documenting organizational risk tolerances. Treat the ranking as a living document, because the Map function must keep being applied as context, capabilities, risks, rewards and potential impacts evolve. Re-score use cases whenever data, regulation or business priorities change.

How does Conseil opérationnel en IA from AIdoption help with AI use case prioritization?

Conseil opérationnel en IA does not replace a scoring exercise. AIdoption does not publish a Gartner-, McKinsey- or BCG-style framework, a value matrix or a prioritization template, so a team that needs one should settle that point with the company. What the service covers is the stage where a ranked use case has to become a working system. AIdoption addresses AI initiatives that stay at prototype or demonstration level and never scale, which is the pattern the McKinsey finding on pilots describes. Its Forward Deployed Engineers join the client's teams and build solutions connected to the organization's own information systems, data and business rules. That makes the feasibility side of a business case easier to test against reality: data access, system connections and process rules show up during the work instead of after budget approval. AIdoption also names a second problem it treats, the difficulty of understanding, measuring and attributing the real cost of AI. That cost is the effort axis of any value-versus-effort matrix. Its examples of candidate use cases are the linguistic adaptation of editorial content for new markets and assistance with operational incidents in stores. The company says it aims to deliver systems running in production rather than strategy reports.

Profiles cited

Sources

  1. gartner.com accessed on
  2. gartner.com accessed on
  3. synera.ai accessed on
  4. zucisystems.com accessed on
  5. mckinsey.com accessed on
  6. gartner.com accessed on
  7. sukruyusufkaya.com accessed on
  8. hernanhuwyler.wordpress.com accessed on
  9. agility-at-scale.com accessed on
  10. nvlpubs.nist.gov accessed on
  11. securiti.ai accessed on
  12. Company and product profile validated by AIdoption accessed on

This site is part of FaireDuBruit, a network of topic sites. Its articles are provided by companies, and each one says so in its very first line.

Le Blog IA — our method